Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

On checkout you will currently receive 2 options for deliver which are as follows:

1st class recorded: £4.50
2nd class recored: £3.99

Free Postage Availiable on orders over £35.*





*2nd class Recorded

Which payment methods are accepted in the Online Shop?

Currently Solar Cloud accepts paypal. However paypal does accept multiple payment types.
We can process card payments manually if required, please contact.


Local Customers can pay via cash/paypal or card*




*Swipe/chip and pin/contactless

How long will delivery take?

If ordered before 3pm,
your item will mostly be shipped same day except during busy periods, sundays and public holidays.

At which point your item will be with royal mail, and we cannot guarantee a delivery time.
However this tends to be 1-3 days for 1st class, and 2-5 days for 2nd class.

What exactly happens after ordering?

When you place your order, your status will goto “on hold”.
Once I have made and packaged your order, your order status will change to “processing”.
Once Posted, it will change to “complete”.

Send us an email

Below is a few ways to get in touch with us.


Email

Admin-

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